Make sure to fill out all the fields marked with an asterisk, and to clearly state your requests or comments.
Processing time varies according to volume and complexity. Rest assured, however, that we will do everything in our power to provide you with a timely response.
If you wish to file a complaint , we suggest you first visit the If You Have a Complaint page which contains important information on the subject.
If you wish to call or write the ministère des Transports, please use the following contact information:
700, boul. René-Lévesque Est, 27e étage
Québec (Québec) G1R 5H1
From anywhere in Québec: 511
From anywhere else in North America: 1 888 355-0511
Persons with Disabilities
For assistance, call the ministère des Transports :
from anywhere in Québec: 511
from anywhere else in North America: 1 888 355-0511
The ministère des Transports provides services to the general public and to companies, associations and organizations throughout its territory. We suggest you contact the Transports Québec office in your region (pages in French).